Terms & Conditions

Terms & Conditions

By using our website, (herein referred to as “Website”) you are deemed to have read and accepted the terms and conditions set forth, hence forming a legal binding agreement between Bread History Sdn. Bhd., (herein referred to as “Bread History”, “we”, “us”, “our” and their affiliates) and yourself pursuant to which you agree to comply with the Terms & Conditions, and use this website only in a manner consistent with Terms & Conditions. Should you not agree with any part of this Terms & Conditions, you are advised not to use this website.

This agreement was last revised on 22 October 2014.

I. General Information
This website (“Bread History”) is owned and operated by Bread History Sdn Bhd (“Bread History”).

Access & Use
Your access to, and use of the materials contained in, the Bread History is conditional on your acceptance and compliance with the terms, conditions, notices and disclaimers contained in this document or elsewhere on the Bread History Website (“Terms & Conditions”). By using Bread History Website, you agree to be bound by these Terms and Conditions.
Bread History reserves the right to amend the Terms and Conditions without notice at any time. Your use of our Bread History Website following such changes constitutes your agreement to be bound by the new Terms and Conditions.

To register with the Bread History Website, you must be over eighteen (18) years of age.You must ensure that the details provided by you on registration or at any time are correct and complete. You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.

Information Collected & Use of Information
Bread History collects the details provided by you on registration together with information we learn about you from your use of our service and your visit to Bread History Website.

By using the Bread History Website, you expressly accept and give your unconditional consent that we may use any and/or disclose information about your demographics in any manner which does not reveal your identity for purpose of marketing, promotional, strategic development, research and customer care.

Standard eCoupon Terms and Conditions
Your use of an eCoupon indicates your agreement to be bound by these eCoupon Terms and Conditions.

Bread History reserves the right to withdraw or cancel an eCoupon for any reason at any time.

Bread History shall not be liable to any customer or household for any financial loss arising out of the refusal, cancellation or withdrawal of any eVoucher or any failure or inability of a customer or household to use an eVoucher for any reason.

Security and Fraud
When you use an eVoucher you warrant to Bread History that you are the duly authorised recipient of the eVoucher and that you are using it in good faith. If you redeem, attempt to redeem or encourage the redemption of eVoucher to obtain discounts to which you or a third party are not entitled you may be committing a civil or criminal offence.

If we reasonably believe that any eVouchers being used unlawfully or illegally we may reject or cancel any eVoucher and you agree that you will have no claim against us in respect of any rejection or cancellation. Bread History reserves the right to take any further action it deems appropriate in such instances.

Intellectual Property
The content of the Bread History Website is protected by copyright, trade marks, database and other intellectual property rights. You may retrieve and display the content of the Bread History Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Bread History Website without written permission from Bread History Website.

No licence is granted to you in these Terms and Conditions to use any trade mark of Bread History.

Availability of the Bread History Website

Although Bread History Website aims to offer you the best service possible, Bread History Website makes no promise that the services at the Bread History Website will meet your requirements. Bread History Website cannot guarantee that the service will be fault free. If a fault occurs in the service you should report it by email at [email protected] and we will attempt to correct the fault as soon as we reasonably can.

Your access to the Bread History Website may occasionally be restricted to allow for repairs, maintenance or the introduction of new facilities or services. Bread History Website will attempt to restore the service as soon as it reasonably can.
Bread History Website's right to suspend or cancel your registration
Bread History Website may suspend or cancel your registration immediately at our sole discretion without assigning any reason whatsoever.

You can cancel this agreement at any time by informing us in writing. If you do so, you must stop using the Bread History Website.

The suspension or cancellation of your registration and your right to use the Bread History Website shall not affect either party’s rights or liabilities.

Bread History Website's liability
The Bread History Website is provided by Bread History without any warranties or guarantees of any kind either express or implied, including without limitation, warranties of title or implied warranties of merchantability of fitness for a particular purpose. You must bear the risks associated with the use of the Internet.

Bread History will ensure that information or material included on the Bread History Website is correct, reputable and of high quality. Bread History will not be responsible for any errors or omissions or for the results obtained from the use of information or for any technical problems you may experience with the Bread History Website. If Bread History is informed of any inaccuracies in the information or material on the Bread History Website, Bread History will attempt to correct the inaccuracies as soon as it reasonably can.

In particular, Bread History disclaim all liabilities in connection with the following:

incompatibility of the Bread History Website with any of your equipment, software or telecommunications links; technical problems including errors or interruptions of the Bread History Website; unsuitability, unreliability or inaccuracy of the Bread History Website; inadequacy of the Bread History Website to meet your requirements.

To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the Bread History Website.

Applicable Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia and any disputes will be resolved exclusively only by the Courts of Malaysia.

International Use
Bread History makes no promise that materials on the Bread History Website are appropriate or available for use in locations outside Malaysia, and accessing the Bread History Website from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside Malaysia, you do so on your own initiative and are responsible for compliance with local laws.

You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.

If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.

If you breach these Terms and Conditions and Bread History Website ignores this, Bread History will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.

Bread History shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its control.

III. Product Terms & Conditions

A. General
These Product Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia and any disputes will be decided only by the Malaysian courts.

If any of these Product Terms & Conditions are held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Product Terms & Conditions which will continue to be valid and enforceable to the fullest extent permitted by law.

This Bread History Online Store is owned and operated by Bread History Sdn Bhd (“Bread History”).

Please read these Product Terms & Conditions carefully as they affect your rights and liabilities under the law and set out the terms under which Bread History makes the products available to you ("Product Terms").

B. Prices
Please note that the prices onBread History Online Store are guide prices only and are only approximate. The total guide price shown in the Customer’s shopping trolley and order confirmation email may differ from the Customer’s final bill.

The actual price the Customer pays will be the price charged in store at the time the Customer’s order is picked for delivery. The actual order value cannot be determined until the day of delivery because the prices stated on the website may vary either above or below the prices in store on the day your order is picked and delivered.

At the time of delivery the price of certain items may differ from the price quoted on the Bread History Online Store. If the value of the items delivered is higher than the value stated in the order confirmation or if the Customer considers that the difference between the price charged and the guide price shown on the Bread History Online Store is unacceptable, the Customer has every right to reject the goods. The amount for the goods that are rejected shall not be charged to the Customer’s payment card, if the Customer has provided payment card details in advance in order to pay online.

When requesting goods by weight, Bread History reserves the right to supply goods with a weight difference. However Bread History shall make every effort to ensure the weight difference is minimal and as close to Customer’s request.

The cost of the services is not included in the price of the goods. The information about the cost of the services is available on the Bread History Online Store once the Customer books a delivery slot.

C. Availability
The availability of the goods presented on the Bread History Online Store depends on stock in stores and Bread History does not guarantee the availability of goods.

The Customer shall always be notified in advance if the goods requested cannot be delivered by reason that it has exceeded the maximum or restricted limit.

If the goods requested by the Customer are unavailable due to factors beyond Bread History’s control, Bread History shall make every effort to offer a substitute item which is closest in terms of price and type to the originally requested item.

D. Acceptance
There will be no contract of any kind between the Customer and Bread History unless and until Bread History actually dispatches the goods to Customer. Customer’s order is an offer to buy from Bread History. Nothing that Bread History does or says will amount to any acceptance of that offer until Bread History actually dispatches the goods to Customer. At any point up until then, Bread History may decline to supply the goods to Customer without giving any reason. At the moment that the goods are dispatched (and not before), a contract will be made between Bread History and Customer, and Customer will be charged for the goods.

The Bread History Online Store service is available for non-commercial and domestic use only. Bread History reserves the right to refuse orders from businesses or that we consider are for commercial or other non-domestic concerns.

To ensure availability of all our products customers may be limited to a maximum number of items.

E. Delivery
Delivery will be made to the address specified by Customer on the completed order form.

Bread History will deliver Customer’s order to the main entrance of the delivery address. At Customer’s request, our Bread History driver may carry Customer’s order into the delivery address, for example, to a particular floor in an apartment block or into the kitchen but only if : a) the driver has the Customer’s permission, b) the driver believes that it is safe and practical to do as Customer requests, c) there is no obstacle preventing entrance, for example a locked main door. Bread History always reserves the right to deliver only to the main entrance of the delivery address.

The Bread History Online Store delivery service is available in selected areas. To check whether we deliver in your area, go to website to find out where we deliver.

Delivery times will be agreed with the Customer at the time of placing Customer order and booking a delivery slot.

All goods must be received by an adult aged 18 years or over. If the driver has doubt over the age of the person receiving the goods, he is entitled to ask such person to show an identity card to prove his/her age. If the person is shown not to be over 18 and no other person can receive the goods, Bread History shall not hand over the goods.

If there is nobody qualified to receive the goods at the agreed time and place specified by the Customer, we will leave notification of attempted delivery and Customer will need to contact customer services to re-arrange delivery.

If Customer requests for redelivery, Bread History is entitled to charge for providing the service.

Whilst we make every effort to deliver all Customer goods in the agreed time, Bread History will not be liable if it fails to do so in part or in full due to circumstances beyond its control.

F. Returns & Refunds
When you buy from the Bread History Online Store, we want you to be happy with your purchase. We do not accept return goods as our products are perishable, however you may request for replacement.

All products are sold “as is”. The customer assumes the responsibility for the purchase, and no refunds will be issued.

In case the product you receive does not match your order or in faulty condition, please take a photo of the product and email to [email protected] together with your order number. Once verified we will send a replacement without charge. Should you have any question regarding our replacement procedure, please call 04-505 0070.

G. Cancellation
Customer can cancel or change any of Customer’s current orders up to 5pm on the evening before the shopping is due to be delivered. If in an emergency, the Customer needs to cancel the order after this time, Customer may contact Customer Services and we will try our best to help.

H. Payment
You can use a debit or credit card to pay for your shopping. We accept the following payment providers, issued by banks in Malaysia:
Debit Cards

Full payment card authorisation for the amount corresponding to the total price of goods (including service charges) that the Customer has requested shall be made on the day of online purchase (placing order)

Unfortunately we will not accept cash as payment for your shopping. This is because our drivers cannot carry cash with them due to safety reasons.

Our liability to you in connection with any order will not exceed the total price charged for the relevant items.

I. Customer Services
If you have an order query, please e-mail us at [email protected]

If you have any queries please contact Customer Services at 04-5050070.

The Bread History Online Store is operated by Bread History Sdn Bhd. (521419-K) of 73, 75, Jalan Industri Beringin, Taman Perindustrian Beringin, 14000 Bukit Mertajam, Pulau Pinang.